This review aimed to examine the extent and nature of the use of patient-facing teleconsultations within a health care setting in the United Kingdom and what outcome measures have been assessed.
Letting staff know that ‘it’s OK not to be OK’ and that the NHS ‘has their back’ is the best way of ensuring that they will be able to care for our nation during this crisis and beyond, writes Professor Neil Greenberg The whole health and care workforce is due a well-earned rest at the same time the mammoth tasks of reopening services that are adapted to necessary infection prevention and control measures and responding to physical and mental needs that have been suppressed during lockdown need to be tackled.
I’ve been a matron at University College Hospital (UCH) in London since 2011 but had actually been on secondment for six months at The Lister Hospital before COVID. I returned to work at UCH on Monday 2 March, the day we received the letter to intensive care hospitals from Italy saying ‘start preparing now’ – we haven’t stopped since. We expanded massively within a very short space of time, going first from 35 to 86 critical care beds then creating a further 22 up on one of the wards. I’m responsible for the ‘3rd floor’ as we call it, which is the critical care area and the theatre area. On our busiest days so far, we’ve seen up to eight new COVID patients, with around 62 critically ill patients.
At times of crisis, expert opinion is crucial to formulate policy and direction. The Covid-19 pandemic has demonstrated the life-saving importance of medical leadership at national as well as operational levels. Innovation and rapid re-organisation have enabled healthcare systems to cope with the unprecedented demands placed on services in both primary and secondary care settings. While there have been genuine issues picked up in the media, this should not detract from the enormous value gained from medical engagement and the real and present opportunity to capture and change the way we lead healthcare over the coming months.
With the focus fixed firmly on coronavirus, important and urgent issues in healthcare are going under the radar. In this week’s HSJ Health Check, we look at those things which are going unnoticed, or under-noticed. You can listen below, or subscribe on Spotify, Apple Podcasts, and all the other popular podcast platforms. Four of HSJ’s expert journalists — Annabelle Collins, Rebecca Thomas, Matt Discombe and Dave West — discuss issues including: NHS finances, including mental health trusts, unusually, missing their surplus target; The quality of care for covid-19 and other patients, with most independent inspections on hold; Persisting problems with medical consultants refusing to do extra work, due to pensions changes, as the elective waiting list grows